Support

We read every message. Write to hello@playdiem.app and tell us your phone model and what happened.

Quick answers

• My streak started again. A shield covers one missed day if you hold one (you get one each week). Back within 3 days? Today's games and one more game bring your streak back.
• Where is my progress? Without an account it lives on this phone. Signing in keeps it safe on every phone.
• Expert levels are locked. Levels 81 to 100 of each game open when you sign in.
• The sound is off. Check Settings › Sound and your phone's silent switch: Diem stays quiet in silent mode.
• Delete my data. Settings › Delete account, or playdiem.app/delete-account.